Service Quality Survey Paso 1 de 4 25% Thank you for attending your weekly accountability call. Please fill out this brief survey to provide feedback on our team, service, and overall experience with our agency. Be completely honest and transparent. We can take it!Name(Obligatorio) Nombre Apellidos Company(Obligatorio) Customer SupportWhat best describes how the team has addressed your questions and concerns so far?(Obligatorio)1 Did not respond2 Responded but answers were vague3 Responded next day4 Responded same day5 Responded immediately Customer ServiceSelect the information that was provided in your weekly meetings so far.(Obligatorio) Total # of leads # of leads in the last 7 days Total # of appointments Total # of enrollments Productivity report (Project progress) Time spent and remaining on project Action plan None of the information above was presented Select the information that was provided in your weekly meetings so far.(Obligatorio) Total # of leads # of leads in the last 7 days Total # of appointments Total # of sales Productivity report (Project progress) Time spent and remaining on project Action plan None of the information above was presented How confident are you about the proposed action plans?(Obligatorio)1 Not confident2 Somewhat confident3 Optimistic4 Confident5 Very confidentHow well prepared has the team been?(Obligatorio)Consider the following: Did the meeting start on time? Was there an agenda? Was the information presented in a concise and effective manner? Were all your questions answered?1 Awful2 Poor3 Average4 Good5 Excellent Customer SatisfactionWhat best describes how you feel about the number of leads received so far?(Obligatorio)1 Less leads than expected2 Low leads, but expected3 Fair number of leads4 More leads than expected5 A lot more leads than expectedWhat best describes how you feel about the number of appointments scheduled so far?(Obligatorio)1 Less appointments than expected2 Low appointments, but expected3 Fair number of appointments4 More appointments than expected5 A lot more appointments than expectedWhat best describes how you feel about the number of enrollments received so far?(Obligatorio)1 Less enrollments than expected2 Low enrollments, but expected3 Fair number of enrollments4 More enrollments than expected5 A lot more enrollments than expectedWhat best describes how you feel about the number of sales received so far?(Obligatorio)1 Less sales than expected2 Low sales, but expected3 Fair number of sales4 More sales than expected5 A lot more sales than expectedHow would you rate the entire MVS experience?(Obligatorio)Consider quality of service, expertise, and overall results so far.1 Awful2 Poor3 Average4 Good5 ExcellentHow likely are you to recommend us to other schools?(Obligatorio)1 Not likely2 Unlikely3 Somewhat likely4 Very likely5 Extremely likelyHow likely are you to recommend us to other businesses?(Obligatorio)1 Not likely2 Unlikely3 Somewhat likely4 Very likely5 Extremely likelyDo you have additional feedback or comments?(Obligatorio) si No Please provide your additional feedback or comments.(Obligatorio)