Retain and Get More Clients by Implementing a Fail-Proof Customer Service Plan

Mentor Call

Friday, June 11, 1:00 PM (PT)

$497 | 100% FREE

Our special guest, José Saenz, has helped businesses increase their chances of closing a deal by over 900% by answering all inbound leads within the first 30 seconds. He’ll teach you a strategy to improve your client’s overall experience to save time and money.

Sponsors

Jump 24/7

Segunda Mano Magazine

Más Vale Saber

Sponsors

Más Vale Saber

Jump 24/7

Segunda Mano Magazine

You’re not retaining customers because…

  • There’s no process in place, no plan to follow. 
  • You don’t make customer service a priority.  
  • You don’t have a way to measure your customer service efforts.  

What You’ll Learn

1. Understand where your customer service efforts are now.

2. Plan out a strategy that will allow you to keep track of your client's overall experience.

3. Implement a clear measuring system to evaluate your performance.

1. Understand where your customer service efforts are now.

Many companies don’t pay attention to what their current clients are thinking about their products or services. Are you aware? We’ll help you find out. 

2. Plan out a strategy that will allow you to keep track of your client's overall experience.

Follow a clear framework to keep a constant eye on what your clients are saying and feeling about your business. 

3. Implement a clear measuring system to evaluate your performance.

Make sure that everything you’re creating is giving you results. Great customer service will save you time and money, while creating new business opportunities.

Having a top customer experience isn't easy.

We’ll help your business develop a plan to retain customers and track their satisfaction on a regular basis.

Sobre Nosotros

Más Vale Saber is a marketing and consulting agency that aims to educate, guide and support people and businesses in marketing, sales and operations to help them achieve their full potential.

Segunda Mano Magazine is our sister company and was founded in 1999 to connects businesses with the latino community in Phoenix, Arizona through print advertising.

Anfitrión

José Ricardo Rojas
Senior Copywriter
Más Vale Saber

José Ricardo is a Venezuelan journalist and producer with a background in editorial and broadcasting. He worked for more than 5 years in mass media, before transitioning to marketing.

Speaker

José Saenz AKA Canadian José
CEO and Owner
Jump 24/7

José Saenz has helped increase businesses chances of closing a deal by over 900% by answering all inbound leads within the first 30 seconds. Jump 24/7 is a full omni-channel Contact Center, that answers all calls, texts, social media DM's, webchat and mobile chat to increase your sales instantly.​

Companies We’ve Worked With

Why Our Community Loves Us!

Cristofer Pereyra

from

Tepeyac Leadership Initiative.

Go from not having a plan to offer a great customer experience.

To increasing your customers satisfaction and generating new business opportunities.